Terms of Sale

Last updated: 16 October 2026

These Terms of Sale apply to every purchase made on ozypeak.com ("OZYPEAK"). Please read them before you place an order. Our Privacy Policy explains how we handle your personal data.

1. The parties

Seller: PANGEASOFT LIMITED, Suite 8815, 5 Brayford Square, London E1 0SG, United Kingdom. Email: support@ozypeak.com

Buyer: the person who places an order on OZYPEAK, using the details entered at checkout or saved in their account ("you").

2. What we sell

OZYPEAK sells digital social media services, such as followers, likes, views and comments, delivered to a public social media account or post that you choose. The product page shows, for each service, what is included, the quantity, the estimated start and delivery time and whether a refill guarantee applies.

3. Prices

Prices are shown in the currency you select and are final, including any applicable taxes. The price you pay is the one shown in the order summary when you confirm your order. Later price changes do not affect orders already placed.

4. How a contract is made

You choose a service, enter the public username or link it is for, check the order summary and complete payment. The contract is concluded when your payment is confirmed, and you will see the confirmation on your order page. We may refuse or cancel an order if the information given is clearly wrong, if we suspect fraud or if the service cannot be provided; any amount already paid is then refunded in full.

5. Payment

You can pay with the methods shown at checkout, such as debit or credit card, bank transfer, cryptocurrency or your OZYPEAK account balance. Card payments are processed by our payment service providers; we never see your full card details. Your order is processed once the payment has been confirmed.

6. Delivery

Services are delivered digitally. Delivery normally starts automatically once your payment is confirmed, and you can follow its progress on your order page. Delivery times shown on the site are estimates; changes made by social media platforms can occasionally cause delays.

So that we can deliver your order, you agree to:

• enter the correct public username or link;
• keep the account public and accessible until delivery is complete;
• not change the username or delete the post while delivery is in progress;
• not order the same service for the same account from another provider at the same time, as this makes it impossible to measure delivery.

If an order cannot be delivered for one of these reasons, we may cancel it. We will let you know, and the value of any part that has not been delivered will be credited to your OZYPEAK account balance.

7. Late, incomplete or incorrect delivery

• If delivery has not started within 72 hours of your payment being confirmed, you can ask for a full refund.
• If an order is delivered incompletely or incorrectly, we will deliver the missing part or refund it.
• If the product page states a refill guarantee, we will top up any drop during the guarantee period shown there.

Refunds are made to your original payment method or, if you agree, credited to your OZYPEAK account balance.

8. Your right to cancel

Under UK and EU consumer law, you normally have 14 days from the conclusion of the contract to cancel it without giving a reason. Because our services start straight away, when you place an order you ask us to begin delivery immediately and acknowledge that:

• before delivery starts, you can cancel at any time and receive a full refund;
• while delivery is in progress, you can still cancel within the 14 days, and we will refund the part of the order that has not yet been delivered;
• once delivery is complete, you lose your right to cancel.

To cancel, send us a clear statement by email to support@ozypeak.com, including your order number. We will refund you within 14 days of receiving your cancellation.

9. Our responsibility

We have no control over social media platforms. We are not responsible for actions they take on their own, such as removing followers or restricting an account, beyond any refill guarantee shown for the service. Platforms may have their own rules about services like ours, and you decide whether to use them. We are not liable for indirect losses or loss of profit. Nothing in these terms limits our liability where the law does not allow it, or your statutory rights as a consumer.

10. Complaints and applicable law

If something goes wrong, please contact us first at support@ozypeak.com; we will do our best to resolve it quickly. These terms are governed by the laws of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim before the courts there.

11. Changes to these terms

We may update these Terms of Sale. The version in force when you place your order applies to that order.